We take customer care seriously. If you have a questions, a problem or need advice on how to get the most out of your Image Access product, contact us at one of the numbers below.
You can reach our Customer Support team Monday - Friday 9.00 - 17.00 CET+49 202 27058-25
+49 202 27058-27
+49 202 27058-30
+49 202 27058-31
Fax: + 49 202 270 58-425
Or please direct your questions to:
Software and firmware updates can be found on our Customer Service Portal as well as 24 hours a day service and support options.
In order to get the maximum benefit from the features and options of the Service Portal, please login with your personal account data.
Should you not already have a personal account you can order it here. Your account data will be sent to your email account immediately.
In the meantime you can login as a guest (Login: Guest, Password: Guest) to get a first impression. Please keep in mind that the guest account gives you only limited access to the features of the Service Portal.